Privacy Policy

Mopp Cleaning ("Mopp Cleaning," "we," "us," or "our") is a residential cleaning company based in River Falls, Wisconsin. This Privacy Policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have. By using our website or submitting a quote request, you agree to the practices described here.

Information we collect

We only collect the information you choose to give us. When you fill out our quote request form, we may collect:

• Your name and contact details, such as your email address and phone number.
• The service address where you would like cleaning.
• Details about your request, including the type of clean, how often you need it, your timeframe, and any notes you add.

Our website is hosted by Netlify. Like most web hosts, Netlify automatically records standard technical information such as your IP address, browser type, and the pages you request. This is used to deliver the site, keep it secure, and diagnose problems. We do not combine this server data with your quote request to build a profile of you.

How we use your information

We use the information you submit to:

• Respond to your quote request and arrange the cleaning you asked about.
• Communicate with you about your booking, schedule, and service.
• Keep accurate business records and improve how we serve customers.

We will only use your information for the reason you gave it to us. We do not use it for unrelated marketing without your permission.

Cookies and tracking

We keep this simple. Our website does not use advertising cookies, analytics trackers, or third-party marketing pixels. We do not track you across other websites. Any cookies set by our host are limited to what is needed for the site to load and stay secure.

How we share your information

We do not sell or rent your personal information, and we do not share it with third parties for their own marketing. We share it only in these limited situations:

• Service providers. We use trusted companies to help us operate, including our website host (Netlify), the form and automation tool that delivers your request to us, and our email provider. They may handle your information only to perform these services for us.
• Legal reasons. We may disclose information if required by law, or to protect the rights, safety, or property of our customers, the public, or Mopp Cleaning.

How long we keep it

We keep quote requests and customer information only as long as we need it to respond to you, provide our services, and keep reasonable business records. When we no longer need it, we delete it or remove information that identifies you.

Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. To make a request, email us at hello@moppcleaning.com and we will respond promptly. Because we do not run marketing email campaigns, there is no list to unsubscribe from; we contact you only about your request.

How we protect your information

Our website is served over a secure, encrypted (HTTPS) connection, and we use reputable providers to handle your information. No method of transmission or storage is ever completely secure, but we take reasonable steps to protect what you share with us.

Children's privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Significant changes will be reflected on this page.

Contact us

If you have questions about this Privacy Policy or how we handle your information, reach out:

Mopp Cleaning
201 W Charlotte St, River Falls, WI 54022
Phone: (952) 200-7590
Email: hello@moppcleaning.com